Privacy Policy

At We Fix It Crew ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide

When you request an estimate or contact us, we may collect:

• Name
• Email address
• Phone number
• Zip code
• Project details and service requests
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• UTM parameters and advertising identifiers (e.g., GCLID)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule and perform services
• Communicate with you about your projects
• Send you updates, promotions, and marketing materials (with your consent)
• Improve our website and services
• Analyze website traffic and user behavior
• Comply with legal obligations
• Measure advertising effectiveness

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., email services, analytics providers, payment processors)
• Advertising Partners: Google Ads and other advertising platforms to measure campaign performance
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Measure advertising effectiveness
• Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Analytics

We use privacy-friendly analytics services including:

• Plausible Analytics: Privacy-focused analytics that doesn't use cookies or collect personal data
• Google Analytics: To understand website traffic and user behavior

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information
• Request data portability

To exercise these rights, please contact us at the information below.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: